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Privacy Policy

Effective date: August 12, 2026

Flowers by Friday respects your privacy. This Privacy Policy explains what information we collect through flowersbyfriday.com, how we use it, and the choices available to you.

Information We Collect

When you browse our website, contact us, request information, or place an order, we may collect:

  • Your name, email address, phone number, billing address, and delivery address

  • Wedding or event information, including the event date, venue, color preferences, inspiration notes, and order details

  • Communications you send to us

  • Technical information such as your IP address, browser type, device information, and pages visited

  • Marketing preferences and information about how you found our website

Payments are processed through Wix and its payment service providers. Flowers by Friday does not directly store your complete credit or debit card information.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Communicate with you about your order, delivery, or event

  • Respond to questions and customer-service requests

  • Provide quotes or requested information

  • Improve our website, products, and customer experience

  • Prevent fraud and maintain the security of our website

  • Send promotional emails when you have chosen to receive them

  • Comply with legal, tax, and recordkeeping requirements

How We Share Information

We may share information with trusted service providers that help us operate our business, including Wix, payment processors, delivery providers, email services, analytics providers, and other vendors involved in fulfilling your order.

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, or legal rights.

Flowers by Friday does not sell your personal information for money.

Cookies and Analytics

Our website may use cookies and similar technologies to function properly, remember preferences, understand website traffic, and measure the effectiveness of our marketing.

 

Some cookies may be placed by Wix or by services such as Google or Meta if those services are enabled on our website. You can control cookies through your browser settings and, when available, through the cookie settings displayed on our website. Disabling certain cookies may affect how the website functions.

Email Marketing

If you subscribe to our emails, we may send you occasional updates, planning resources, or promotional offers. You may unsubscribe at any time by using the link included in the email or by contacting us.

Transactional communications about an inquiry, order, payment, event, or delivery are not considered marketing messages.

Data Retention and Security

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and tax records, resolve disputes, and meet legal obligations.

We use reasonable administrative and technical measures to protect your information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information we hold about you. Some information may need to be retained for legal, tax, fraud-prevention, or legitimate business purposes.

You may also:

  • Unsubscribe from marketing emails

  • Adjust your browser or website cookie settings

  • Contact us with questions about how your information is used

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Third-Party Links

Our website may contain links to third-party websites, including social media or inspiration platforms. Flowers by Friday is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business, website, or legal obligations. The updated policy will be posted on this page with a revised effective date.

Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:

Flowers by Friday LLC

4141 Peachtree Circle E.
Jacksonville, Florida 32207

 

Email: info@flowersbyfriday.com

 

Phone: 904-553-2264

 

Website: flowersbyfriday.com

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Flowers by Friday LLC

Wedding flowers and event floral services in Jacksonville and Northeast Florida.

Email: info@flowersbyfriday.com

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